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3Sixty Insights - Article - Thumbnail

The Interface Layer Is Becoming The New GTM Battleground

Posted on May 12, 2026May 6, 2026 by Kyle James

The Desk Is Moving  The MCP story is useful because it gives us a concrete signal to look at. But after sitting with the broader market scan, I do not think the bigger story is really about a protocol.  The […]

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Video: The Hidden Reason No One Is Winning in B2B Tech Right Now

Posted on May 8, 2026May 8, 2026 by Nicholas Biron

Most software and technology providers are not losing because of market conditions. They are losing momentum because they are stuck in a cycle of constant planning, reorganization, and strategic resets. In this video, Nicholas break down what we are seeing […]

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Model Context Protocol Is Becoming The New Interface Between Revenue Data And AI Execution

Posted on May 6, 2026May 5, 2026 by Kyle James

For the last year, much of the AI conversation in GTM has focused on assistants. Sellers get writing help. Marketers get content suggestions. Customer teams get summaries. Those use cases matter, but a different pattern is emerging across revenue technology.  AI systems are […]

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The Quiet Death of the SDR: Why Some GTM Teams Are Letting Marketing Reclaim the Pipeline

Posted on April 27, 2026April 27, 2026 by Kyle James

The Signal  People buy from people they trust.  That’s not new. What is changing is when that trust gets built, and who is responsible for creating it.  In a growing number of go-to-market teams, that responsibility is shifting earlier in the process. Not to sales, but to marketing.  The SDR […]

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The Hamster Wheel of Reorganization: Why Solution Providers Are Struggling to Win

Posted on April 22, 2026April 22, 2026 by Nicholas Biron

In today’s software and technology landscape, one question continues to surface in our conversations with vendors and service providers: who is truly winning? Historically, this was a relatively straightforward question to answer. There were always clear market leaders, organizations that […]

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Anatomy of a Decision: When Marketing Owns the Pipeline – How Fuel50 Rebuilt Its Go-to-Market Operating Model

Posted on April 22, 2026April 22, 2026 by Kyle James

From Alignment to Elimination For years, B2B companies have tried to solve the same problem: how to get sales and marketing aligned. Fifteen years ago, when I was at HubSpot, we called it smarketing. Weekly meetings, shared definitions, handoff agreements. […]

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Market Alert: Inside Conga’s Purple Pivot – A B2B Rebrand Done Right

Posted on March 17, 2026March 17, 2026 by Kyle James

I was at Conga Connect 2026 last week and had the chance to witness something you don’t see very often in B2B technology. A brand redesign revealed live to customers. Not teased on social media. Not rolled out quietly through […]

Infographic: How One Company Rebuilt a Fragile SDR Engine with Apollo.io

Posted on March 12, 2026March 12, 2026 by Kyle James

This 3Sixty Insights infographic examines how one organization rebuilt a fragile SDR engine after realizing that its outbound motion had become overly dependent on email and weighed down by a costly “Franken-stack” of tools such as ZoomInfo, Groove, and Gong. […]

Infographic: 3x Pipeline, 80% Lower Costs – Rethinking the Modern Sales Stack

Posted on March 11, 2026March 11, 2026 by Kyle James

This infographic, based on analysis from Kyle James, examines the hidden cost of the typical “Franken-stack” sales environment where multiple disconnected tools handle data, engagement, calling, and analytics. This fragmentation creates a significant productivity drain as teams spend hours each […]

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Is CRM Becoming Infrastructure?

Posted on February 23, 2026February 27, 2026 by Kyle James

A Quiet Migration Play Reshaping GTM For more than two decades, CRM has functioned as both the filing cabinet where structured customer data lives and the desk where go-to-market work gets done. If you wanted visibility, you logged into CRM. […]

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Rethinking Recurring Revenue: Why Customer Retention Is the Real Growth Strategy

Posted on February 19, 2026February 19, 2026 by Nicholas Biron and Kyle James

Kyle James and I recently had a conversation with Zuora, one of the early pioneers and leading platforms in subscription-based billing. They have spent more than a decade helping organizations operationalize recurring revenue models. What stood out in our discussion […]

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From Data Abundance to Decision Scarcity in Sales Intelligence

Posted on February 17, 2026February 12, 2026 by Kyle James

Sales teams have more data and more recommendations than ever. What they have less of is confidence in what to do next. Across GTM organizations, a consistent pattern is emerging: sales intelligence systems are excellent at surfacing signals, but far […]

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Anatomy of a Decision: How One Customer Rebuilt Its Entire SDR Motion with Apollo.io

Posted on February 9, 2026February 9, 2026 by Kyle James

For most B2B SaaS companies, the SDR function is the daily engine of pipeline creation. For one Apollo.io customer, that engine had become fragile: over-reliant on email, constrained by tool sprawl, and misaligned with how modern buyers actually want to […]

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Analyst Insight: Beyond Contact Data – How Apollo.io Is Rewiring the Sales Stack for the Efficiency Era

Posted on February 6, 2026February 11, 2026 by Kyle James

For years, Apollo.io was seen primarily as a data vendor. Most people who knew the name placed it next to ZoomInfo and Clearbit, assuming it was another place to find company and contact records. That framing made sense at the […]

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Quietly Becoming the Differentiator in GTM

Posted on February 2, 2026February 2, 2026 by Kyle James

There is a reason sales reps still exist. There’s also a reason brands continue to rely on founders, executives, employees, and even public figures to carry their message. From celebrities lending credibility to consumer brands, to founders and operators becoming […]

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When Enterprise Social Became the New Press Release Wire

Posted on January 21, 2026January 29, 2026 by Kyle James

Remember when social media felt creative?  When brands experimented in public. When posts sounded human. When the goal was to learn what resonated, not just to avoid what might blow up.  Maybe that’s just showing my age, or maybe it’s just having experienced a change in the way brands […]

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Five AI Signals GTM Leaders Should Be Paying Attention to in 2026

Posted on January 20, 2026January 20, 2026 by Kyle James

In December, I had a conversation with Matthew Stein on the Agent.ai podcast about AI predictions for 2026.  The discussion ranged across models, platforms, media, economics, and some fairly bold ideas about where things might break or consolidate next. On the surface, it was framed […]

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Market Alert: Four Months In – What’s Really Taking Shape at Clari and Salesloft

Posted on January 16, 2026January 16, 2026 by Kyle James

When Clari and Salesloft announced their merger in early August, the immediate reaction across the market was predictable. Bigger platform. More data. More AI. Another consolidation move in an already crowded revenue technology landscape. Four months later, the more interesting […]

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The Hidden Cost of AI in Marketing: When Thinking Gets Outsourced

Posted on January 14, 2026January 14, 2026 by Kyle James

Why critical thinking is becoming marketing’s most valuable skill AI has changed marketing faster than almost any technology before it. In a matter of months, tools like ChatGPT, Copilot, and Claude have made it possible to generate campaigns, content, ads, […]

GTM Innovators: Why AI Is Making Average Marketing Easier and Great Marketing Rarer

Posted on January 12, 2026January 11, 2026 by Kyle James

AI has made it easier than ever to produce content, launch campaigns, and optimize performance at scale. But has it actually made marketing better?  In this episode of GTM Innovators, Kyle James sits down with Joey Lai, B2B Marketing Director at Mastercard, for a candid and […]

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Recent Publications

  • The Interface Layer Is Becoming The New GTM Battleground
  • Infographic: Your Employees Are Already Using AI – You Just Don’t Know Which One
  • Video: The Hidden Reason No One Is Winning in B2B Tech Right Now
  • Model Context Protocol Is Becoming The New Interface Between Revenue Data And AI Execution
  • Workforce Management in the Age of Unknowns

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