Many careers pages today seem to carry a badge: “Great Place To Work Certified.” But to the job market, what does it typically signal, and where does it fall short? As an analyst engaging with HR leaders, employees, and HR […]
Video: Human in the Loop or Just a Checkbox? Rethinking AI in HR and Support
In today’s video, Nicholas Biron break down a growing problem in both customer service and employee experience: AI is being used as a barrier, not an enabler. Vendors love to talk about “human in the loop,” but in reality, that […]
Analyst Insight: California Labor Laws and Compliance – Burden, Benchmark, or Competitive Advantage?
In more than one phone call with customers, vendors, or other analysts in the HR technology industry, I’ve heard the claim that it’s hard to do business in the state of California. According to these conversations, the state is riddled […]
California Labor Laws and Compliance: Burden, Benchmark, or Competitive Advantage? | Perception, Future Trends, and the Role of HR Tech
Part 3 of 3: Perception, Future Trends, and the Role of HR Tech In this final installment, we shift from diagnosis to implications. After situating California within the US and global context, we’ll explore why the “impossible to operate” narrative […]
California Labor Laws and Compliance: Burden, Benchmark, or Competitive Advantage? | Global Context & Real-World Impacts
Part 2 of 3: Global Context & Real-World Impacts Having established California as a state with high compliance standards in the US, this second installment broadens the perspective to a global context. We’ll compare California with similar economies and analyze […]
California Labor Laws and Compliance: Burden, Benchmark, or Competitive Advantage? | Myths, Realities, and US Benchmarks
Part 1 of 3: Myths, Realities, and US Benchmarks In more than one phone call with customers, vendors, or other analysts in the HR technology industry, I’ve heard the claim that it’s hard to do business in the state of […]
Council Guest Post: CHRO Briefing – Applying Generative AI to the Workforce
Generative AI is transforming how work gets done, but its impact will be uneven. For CHROs, the challenge is to look beyond product demos and hype to understand what AI truly changes in the workforce. In this CHRO Briefing, Steve […]
Council Guest Post: HR Transformation – Developing Talent and Skills for the Future
Preparing the Workforce for Future Challenges and Opportunities Introduction In today’s rapidly evolving world, organizations must continually adapt to stay competitive. To do this successfully, they need to focus on developing talent and skills that will prepare their workforce for […]
GTM Innovators: The GEO Playbook – How Partner Marketing Fuels AI Discoverability with Michael Cole
In this episode of GTM Innovators, host Kyle James sits down with Michael Cole, SVP of Marketing at Everflow, to explore how Generative Engine Optimization (GEO) is redefining the rules of search and discoverability. As AI tools like ChatGPT and […]
AT&T’s Market-Based Culture Shift and What It Reveals About the Future of Work – Part 1 of 2
Part 1 of 2: Inside John Stankey’s Memo and the Rise of Market-Based Management at AT&T One piece of workplace-related news that I haven’t been able to get out of my head is the memo AT&T CEO John Stankey sent […]
Guest Podcast: Up Next @ Work, Episode 5 with Dylan Teggart of 3Sixty Insights
In this episode, Up Next @ Work host Kate Achille sits down with Dylan Teggart, Principal Analyst at 3Sixty Insights, to discuss the state of the employee experience in 2024. Taking a socio-political lens to what’s most often seen as […]
theHRDIRECTOR: Key takeaways from this year’s HR technology conference
My heart is full and my battery is drained, but in the most beautiful way. Prior to HR Technology Conference, my experience with conferences was from the practioner’s and blogger perspective. I had the opportunity to attend HR Tech as […]
Council Guest Post: The Workplace AI Trap – When “Productivity Tools” Actually Make Work Harder
Remember those mysterious farm implements from the Shelburne Museum I wrote about last week AI Is Not Always the Answer? Tools that clearly served important purposes in their time, but whose actual utility has been lost? That same disconnect between […]
Winner Takes All: AI, Shareholders & the Future of Work
Many HR tech companies’ go-to-market strategies are fixated on enhancing employee experience. There’s often a heavy emphasis on frontline efficiency achieved through a bottom-up approach to bolster business. They aim to help employees first, enabling them to be more productive, […]
Research Note: Risk to Retention – Background Screening as a Strategy
Why forward-thinking HR leaders are reimagining background checks with technology to enhance candidate experience, reduce risk, and strengthen employee retention. Executive Summary Background screening has grown to shape candidate experience and signal organizational culture, just as much as it ensures […]
Council Guest Post: HR Transformation – Aligning HR Initiatives with the Organization’s Culture and Values
A Roadmap to a Harmonious and Productive Transformation Introduction In today’s dynamic and competitive business landscape, organizations are increasingly recognizing the pivotal role of Human Resources (HR) in driving transformation and achieving strategic goals. A critical aspect of successful HR […]
From Practitioner to Analyst: My Takeaways from This Year’s HR Technology Conference
My heart is full and my battery is drained, but in the most beautiful way. Prior to HR Technology Conference, my experience with conferences was from the practioner’s and blogger perspective. I had the opportunity to attend HR Tech as […]

