Small businesses face growing complexity in HR, payroll, and benefits—but too often, leaders carry the burden alone. In this episode of #HRTechChat, Dylan Teggart talks with Meredith Reilly, Chief Sales Officer at isolved, about why it’s time to stop going […]
Video: Why Sales – Not Software – Is Winning the Deal
In this video, Nicholas Biron highlights a growing trend in software sales: the product isn’t winning deals—people are. As AI and feature sets across vendors begin to look indistinguishably similar, sales execution has become the real differentiator. Drawing from analyst […]
Video: Why Legacy Brands Fail – The Cost of Ignoring Innovation
In this video, Nicholas Biron unpacks a pattern he’s seen across industries: resistance to innovation is the fastest path to irrelevance. From cabs vs. Uber to Sears vs. Amazon, he explores how companies that once dominated their sectors crumbled when […]
Video: The Dark Side of AI in Customer Service
In this video, Nicholas Biron shares a firsthand critique of how AI is being implemented across customer service operations—and why it’s often failing. Drawing from real experiences with major brands like Verizon and Amazon, Nicholas unpacks the common breakdowns in […]
GTM Innovators: Creating Demand Through Community – A GTM Chat with Mark Kilens
In this episode of GTM Innovators, we sit down with Mark Kilens for a conversation that brings us back to the GTM fundamentals. Mark is the VP of Marketing at EasyLlama and Founder of TACK. Mark shares how the most […]
Solutions Spotlight: Democratizing Talent Development – AI-Enhanced Coaching Solutions by CoachHub
Today, more than ever, organizations are facing significant challenges in attracting, developing, and retaining talent. Traditional learning and development (L&D) approaches are often resource-heavy and top-down, making them increasingly inadequate for meeting the evolving skill needs of today’s dynamic and […]
Case Study: How UKG Helped RPM Living Enable Employee Experience as the Priority
RPM Living, founded in 2002 in Austin, Texas, is a full-service multifamily property management, investment, and development firm. The company specializes in acquiring, building, and operating multifamily rental communities. Over the years, RPM Living has experienced significant growth. In 2021, […]
Understanding the landscape of AI for HR
This article is a summary of a conversation with Loic Michel, CEO and Julie Asselin VP of Marketing from 365Talents and Pamela Stroko, HCM Thought Leader and HCM Principal Analyst affiliated with 3Sixty Insights. The Webinar recording was titled “What’s […]
Research Note: How isolved’s Industry Expertise Enables Quick Service Restaurants to Recruit and Engage an Ever-Changing Workforce
In high-turnover industries like quick service restaurants, employee experience can often be overlooked, as it’s merely a fleeting part of business operations. In the eyes of a busy business owner or restaurant operator, many employees are there one moment and […]
GTM Innovators: Vetting the Future with John Baldino – Trust, AI, and the Human Touch
In this episode of GTM Innovators, host Kyle James sits down with John Baldino, President of Humareso and co-host of the But First Coffee Podcast, for a candid conversation on the future of AI in the workplace. This discussion explores […]
#HRTechChat: Ahmad Noordin on HR-IT Collaboration and Simplifying Employee Tech
As organizations face growing complexity and rapid change, the need for simple, integrated HR solutions is more urgent than ever—especially in industries where high attrition and operational efficiency collide. In this episode of #HRTechChat, 3Sixty Insights’ Dylan Teggart sits down […]
#HRTechChat: Heidi Barnett on ApplicantPro’s Evolution and Integration with isolved
As workforce expectations evolve and hiring challenges mount, the need for seamless, scalable recruitment strategies has never been more critical—especially in industries where speed and simplicity make or break business outcomes. In this episode of #HRTechChat, 3Sixty Insights’ Dylan Teggart […]
GTM Innovators: Reimagining BPO with AI – Innovation and Insights from OneSource CSO Scott Newman
In this episode of GTM Innovators, we sit down with Scott Newman, Chief Strategy Officer at OneSource, to explore how AI is fundamentally transforming the BPO industry. Scott shares how OneSource is leveraging its platform, CalibrAIte, to move beyond traditional […]
GTM Innovators: Empathy at Scale – Mike Lemire on Customer Success in a Digital World
In this episode of GTM Innovators, Kyle James sits down with Mike Lemire of Harmonic Leadership—musician turned customer success executive—for a wide-ranging conversation on the evolving role of CS in go-to-market strategy. From his early days at Blue Note Records […]
HRTechChat: How Yutaka Takagi and isolved Are Solving Hiring & Retention Challenges in QSRs
As quick-service restaurants (QSRs) continue to adapt in a post-pandemic world, the challenges of managing a dynamic, high-turnover workforce have never been more complex. In this episode of HRTechChat, 3Sixty Insights’ Geoff Webb sits down with Yutaka Takagi, Principal Product […]
GTM Innovators: AI, Babelfish & the Future of Translation: A GTM Deep Dive with Sara Rosso
In this episode of GTM Innovators, host Kyle James sits down with Sara Rosso, Senior Director of Product Marketing at Smartcat, for a wide-ranging conversation on the evolving role of AI in global go-to-market strategies. From her roots in engineering […]
Analyst Insight: Why the Resume’s Days are Numbered – The Growing Role of Assessments in Hiring
Talent acquisition often looks backward, though it doesn’t have to – and it shouldn’t. Today, most employers evaluate job candidates through traditional means They review resumes to identify candidates whose experience matches the job description; then, they conduct interviews—often several […]
Research Agenda: Workforce Management 2025
The world has undergone significant changes, and so has the world of work. Influenced by the seismic shifts during the pandemic, the advent of new technologies, and evolving market dynamics, the pressing need to find and retain top talent equipped […]
#HRTechChat: The Evolving Role of Brokers in HCM with Andrea Dumont of isolved
As the role of brokers continues to evolve, they are no longer just insurance providers but strategic advisors helping businesses navigate workforce complexities. 3Sixty Insights’ Geoff Webb sits down with Andrea Dumont, Vice President Channel Marketing at isolved, to discuss […]